About
Helping people navigate the moments that ask the most of them.
Introduction
Alana Epstein, LCSW, PCC, CEAP is a psychotherapist, executive coach, and healthcare leader specializing in conflict management, leadership communication, and professional well-being in high-stakes, complex systems.
Healthcare Leadership
She most recently led Emotional Support Services (ESS) at Children's Hospital Los Angeles for eight years, where she directed an embedded behavioral health program supporting physicians, senior leaders, and multidisciplinary care teams across one of the largest pediatric academic medical centers in the United States.
Philosophy & Approach
With more than twenty years of clinical and coaching experience, Alana works at the intersection of behavioral health and leadership, helping organizations and professionals navigate conflict, cumulative stress, and the relational challenges inherent in high-performance environments.
Her approach is systems-based and trauma-informed, integrating organizational psychology, executive coaching, and evidence-based clinical frameworks.
She believes conflict is not simply something to resolve — it is a leadership competency that, when engaged skillfully, strengthens trust, communication, psychological safety, and organizational effectiveness.
Organizational Consulting & Speaking
Alana partners with healthcare organizations, leadership teams, and professional groups to deliver highly interactive workshops and trainings on:
- Conflict engagement
- Leadership communication
- Psychological safety
- Professional well-being
- Healthcare team dynamics
- Navigating difficult conversations
She is a frequent national and international speaker, with invited presentations at institutions and organizations including Cedars-Sinai Medical Center, Children's Hospital Los Angeles, the American Academy of Pediatrics, Veterans Affairs Medical Center, the American Immigration Lawyers Association, and the American Conference on Physician Health. Her work spans healthcare, legal, and academic audiences throughout the United States, Canada, and Europe.
Private Practice
Alongside her organizational work, Alana has maintained a private psychotherapy and executive coaching practice for more than twenty years.
She works with physicians, healthcare professionals, executives, entrepreneurs, couples, and high-performing individuals seeking deeper relationships, greater resilience, and more effective ways of navigating conflict, change, and leadership.
Credentials
Alana Epstein, LCSW, PCC, CEAP
- Licensed Clinical Social Worker (LCSW)
- Professional Certified Coach (PCC)
- Certified Employee Assistance Professional (CEAP)
- Certified in Mindfulness-Based Stress Reduction (MBSR)
- Adjunct Clinical Instructor of Pediatrics (Voluntary), Keck School of Medicine of USC